The flat rate packaging options should operate completely independently of any dimensions entered. Good grief, they need a whole new approach to setting that stuff up.
That prompted sellers to express additional concerns about eBay designing the listing form this way. "This has been escalated to our product team, as they’ve been doing some work on package sizes in the new listing tool and found that you will need to input package size 12x9x1 in order for the padded flat rate option to appear." The Shipping Team wanted to reach out and share this with you:
Hope they get this fixed soon!ĮBay community rep Devon responded with an answer from the shipping team indicating this is in fact due to intentional changes they have made to the new listing tool that will require users to input a size of 12x9x1 in order to see the padded flat rate option. In some categories I am seeing medium & large flat rate boxes as options, while others I am only seeing normal priority and priority express (no flat rate options at all). I just thought it was a really weird glitch. Anyway I just manually switched it to Priority. This was a hair care product listed in the correct category so normally it should not let you even select a Media Mail shipping label option (right?). I noticed yesterday when somebody bought multiple First Class items so the package weighed over a pound instead of reverting to priority like it usually does it reverted to Media Mail.
I wonder if they're having some glitches with their shipping options right now. Huge inconvenience!! Had a very unhelpful chat session with eBay and just hoping it will get resolved.
I use flat rate envelopes and padded flat rate for nearly all of my items and can no longer choose it via the app or on the desktop version despite trying to trigger it with changes to dimensions and on my items to sell similar its now disappeared as well. Im unable to select the padded flat rate option, ive tried different dimensions to try to trigger it but nothing is working, any advice?
0 kommentar(er)
